Who Needs AnswerTrack?

Almost everyone! AnswerTrack makes an ideal tool for handling the volumes of support and sales email your staff handles on a daily basis.

Corporations and Large Organizations

Big business means big volumes of email, both from external customers and internal customers. An email tracking solution like AnswerTrack is vital for proper email handling and management. If you're part of the IT department of such a business, you already know what we're talking about.

Small- and Mid-Sized Businesses

Even the smallest of businesses will benefit by using AnswerTrack Server. Customers will notice the detailed autoresponses, the tracking numbers, the Satisfaction Scoring System^TM, the web-based Help Desk and Knowledge Base, and conclude that your business takes customer communication seriously.